Cincinnati Global Underwriting Agency deploys Sequel Claims

Cincinnati Global, a leading Lloyd’s underwriter and managing agent, has partnered with insurance software specialist Sequel, a Verisk Business, to implement Sequel Claims, a flexible, scalable web-based solution, to optimise its claims management.

Sequel Claims integrates seamlessly with internal and third-party systems, datasets, modelling and analytics tools, offering a flexible user experience and enhancing decision-making. It also enables seamless Electronic Claims File Write-Back (ECF WB) and syndicate claim messaging (SCM) submission, which is critical for Cincinnati Global Syndicate 318 in its operations at Lloyd’s.  

Mark Langston, Chief Risk Officer for Cincinnati Global, commented: “We needed a flexible solution that would allow us to present claims across multiple classes of business while offering seamless ECF WB integration and output to our data warehouse. We have found the Sequel Claims system to be easy to use and intuitive, Sequel completed the implementation on time and on budget, and we have been thoroughly impressed with both the technology and the professionalism and responsiveness of the Sequel team.”

Fully hosted in the cloud through Sequel and AWS-hosted and managed services, Sequel Claims can be deployed ‘out of the box’, configured to users’ specific requirements and iteratively upgraded by Sequel, enabling business to be scaled quickly and at low cost.

Ian Summers, CEO for Sequel, commented: “We are delighted to have been chosen to partner with Cincinnati Global on this important strategic initiative. With customers and clients demanding an increasingly digital claim experience and London rapidly digitising under Lloyd’s Blueprint Two, implementing a modern claims management system is mission-critical for Lloyd’s players.” By eliminating manual processing and data re-entry, Sequel Claims will help streamline the claims workflow, in turn enabling Cincinnati Global to improve efficiency.

About Cincinnati Global

Cincinnati Global provides a range of specialty insurance solutions in the Lloyd’s Market through Cincinnati Global Underwriting Agency Ltd, which is the Lloyd’s managing agent for Cincinnati Global Syndicate 318. Cincinnati Global joined Cincinnati Financial Corporation as a wholly owned subsidiary in February 2019. Headquartered in the United States, Cincinnati Financial offers primarily business, home and auto insurance through The Cincinnati Insurance Company and its two standard market property casualty companies.

About Sequel Claims

Sequel Claims allows users to manage, visualise and act on claims data in real time through a single intuitive interface. Automating many manual tasks and providing a single source of truth throughout the claims process, Sequel Claims shortens claims life cycles and reduces duplication, human errors and claims leakage, improving customers’ claims experience. The solution also includes enhanced reporting, analytics, documentation, finance and fraud detection features, driving further efficiencies in the claims process.

Find out more about Sequel Claims by clicking below.